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‘As good as it gets! Made so by a crew who go the extra mile in everything they do.’ |
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What’s included with the cost of cruising? Included in your cruise are all excursions onboard, meals, transfers and pre and post cruise transfers. If you’re cruising with us on a 7 day cruise your scenic flight transfer via light aircraft and helicopter is also included. This also includes a scenic flight of the spectacular Mitchell Falls. Are there any additional costs? Yes. All alcoholic beverages and mixers are at an additional cost. Drinks can be pre ordered with Pearl Sea coastal Cruises or you can bring your own. Please speak to our office in regards to your options. Additional scenic helicopter flights are also available. For prices and destinations please contact our office or speak to your captain once onboard. Use of the satellite phone / facsimile is available for our passengers to use however this is an additional cost. How do I reserve a booking? A completed booking form, terms and conditions and a non refundable deposit of 20% is required within 14 days of booking to confirm your reservation. I am looking at travelling alone, is this possible? Accommodation is based on twin share occupancy. If you wish to have a cabin to yourself there is a single supplement fee of 66% that is required at the time of booking. The single supplement fee is added to the normal cabin fare. Alternatively, if travelling alone you can also choose to share your cabin with a same sex room mate and the single supplement fee will be waived. If we do not book another passenger into your cabin you will have sole use of the cabin at no additional cost. What level of fitness is required for the KQII cruises? Kimberley Quest II cruises cater for all adult ages and all levels of fitness. Expeditions are tailor made to suit individual’s needs. We also provide our guests with informative ‘walk sheets’ which details each excursion. Excursions are operated throughout the day with some treks being more difficult than others. Our knowledgeable and friendly crew will advise you prior to the excursion on the difficulty of the treks and are always on hand for guidance and assistance. You can do as much or as little as you like! Can I bring children? Our cruises are not generally suitable for children due to the nature of our expeditions, however, please contact our office for advice and to view our terms and conditions regarding children. I am driving to Broome but do not know what I should do with my car and caravan whilst I am on the cruise? If you are departing your cruise from Broome, Pearl Sea Coastal Cruises may be able to store your car/caravan for you. Please contact our office prior to your cruise to arrange possible storage. Alternatively, you can contact the storage companies below:
If your cruise departs from Wyndham please contact the Kununurra Visitor Centre on: I have business requirements whilst on the cruise and need to know how I can keep in contact? Even though you are slipping into holiday mode we understand that some guests may need to be in contact with their work. As you will be in the remote Kimberley you will not have mobile phone range, however we do have a satellite phone and facsimile onboard which are available for guests to use at an additional cost. Please speak to the Captain if you wish to utilise this facility. Alternatively, you may provide your work with our phone number/fax for our office and we will forward correspondence to the vessel for you. How can I get in contact with my family? The Kimberley Quest II has a satellite phone and facsimile onboard. Guests are welcome to use these facilities however they are at an additional cost to your cruise and you are required to see your Captain or a crew member prior to using these facilities. Will I suffer from sea sickness? Only a short period of the cruise is in open sea, (from Broome to Cape Leveque) so for the majority of the cruise you will find the conditions generally fine. We do recommend that passengers who have a history of travel sickness or are concerned to bring their own sea sickness medication as a precaution. By law we are unable to distribute sea sickness medication therefore we can only offer ginger tea which is a useful remedy at keeping it at bay. What happens if I am ill during the cruise? The Kimberley Quest requests that travellers are in general good health to participate in our cruises. Please inform us if you have any medical or physical conditions that we need to be aware of. The Kimberley Quest carries an extensive RFDS medical kit onboard for your well-being. The Royal Flying Doctor service (RFDS) is fully supported via phone consultation and instruction by qualified medical practitioners in the event of a medical situation or emergency. The Kimberley Quest also carries general first aid kits in all tenders and accompanies all walks. Please bring your own medication onboard including any travel sickness medication and or paracetamol. Please note that clients must bear the cost of any emergency medical or rescue services summoned at the discretion of the Master of the vessel in relation to any illness or injury. Please ensure that you take out travel insurance adequate to the eventuality prior to boarding. What happens if we are prevented from cruising because of a cyclone? If the departure of a cruise is delayed or if the cruise itinerary is shortened for any other reason, Pearl Sea Coastal Cruises may refund part of the fare on a pro rata basis to allow for lost time. If the cruise is delayed for operational reasons, Pearl Sea Coastal Cruises may refund the paid fare. The passenger accepts that Pearl Sea Coastal Cruises has the right to change the itinerary, the vessel, or cancel the cruise as a result of some unexpected event or prevailing weather conditions and the passenger accepts that he or she may not be entitled to any compensation or refund of the fare paid should this occur. It should be noted that cruise departure/arrival times are approximate and can vary due to tides, weather etc. Please keep this in mind when booking any flights in or out. Should I get travel insurance? We strongly advise that at the time of booking you take out comprehensive travel, medical and cancellation insurance. Please note that Pearl Sea Coastal Cruises does not offer travel insurance. Medical ailments or accidents during the trip should be reported to the Captain immediately. Clients must bear the cost of any emergency, medical or rescue service summoned at the discretion of the master of the vessel in relation to illness or injury to the client. Travel insurance adequate to the eventuality should be arranged prior to boarding. We recommend Suresave: www.suresave.com.au Ph: 1300 787 376 Are there any fees if I pay by credit card? Only Diners and American Express incur a surcharge. What do I wear? The dry season occurs in the months of April through to September. With clear blue skies and cooler evenings, we recommend packing lightweight clothing for during the daytime and a light jumper for during the afternoon. Our wet season begins in October, finishing at the end of March. The humidity is higher during the wet, with higher daytime temperatures and balmy evenings. As the temperature does not decrease much in the evening we recommend packing lightweight/quick dry clothing as well as long-sleeved, sun protected shirts for during the day. What type of attire is recommended at dinner? There is no strict dress code for dining, generally smart, casual attire for the evenings is recommended. For more information please download our ‘Handy Hints’ which will help guide you with your packing. Do I need toiletries? Yes. Any personal items, hygiene or medications must be bought with you. We provide environmentally friendly shampoo, conditioner and body wash however, if desired you can bring your own. Sun protection and insect repellent is also available onboard, however you may also bring your own. Will I need to bring a towel? All linen is provided onboard your Kimberley Quest II cruise, including excursion and spa towels. Do you have a Laundry available? Yes we do have laundry facilities available. If you could please use the linen bags provided our hostesses will happily wash your clothing for you and return your items to your cabin. How often is our cabin serviced? Our hostesses service your cabin daily. Is there a hairdryer provided? Yes. Is merchandise available? Yes. Pearl Sea Coastal Cruises offers a range of merchandise onboard the Kimberley Quest II for purchase. Some items include: Long-sleeved and short sleeved sun protected shirts, shorts, slouch hats, caps, polos and stubby coolers. Can special dietary requirements be arranged? Yes. Pearl Sea Coastal Cruises will happily arrange for any dietary requirements or special needs and special occasions. Details should be placed on your booking form. Is smoking permitted onboard? No smoking is permitted within the interior of the Kimberley Quest II as well as all tenders. However, there is a designated area on the top deck behind the wheelhouse. We ask that you respect the environment and use the ashtrays provided. Can I re-charge my camera batteries? Yes. The Kimberley Quest II has 240v electricity which is suitable for re-charging. How do I arrange my drink order? Pearl Sea Coastal Cruises provides our guests with a drinks list which has a selection of white and red wines, champagne, beer and non-alcoholic mixers. If there is something in particular that you require that isn’t on our drinks list we will endeavour to supply you with your request. Orders should be returned to our office within four weeks of your departure date at the latest. Can I bring my own drinks? Yes. BYO is possible however we do require notification at our office at your earliest convenience to arrange a timely delivery as some cruises require a flight transfer and weight restrictions are required. How much alcohol should I bring onboard/order? You may find that you drink more than what you usually would as you slip into holiday mode! If you under estimate we do have a small range of beverages onboard for those who would like to purchase more. Generally though, pack/order what you feel comfortable with and maybe a little extra for those times when you’re sitting in our spa watching the sun go down! Can I purchase drinks onboard? Yes. We do have a limited variety of soft drinks, beer, spirits, wine and champagne onboard for guests to purchase. Please remember that if you pre-order your drinks you will have more selection. How do I keep my drinks cold? Beverages will be stored in your cabin, with a variety of your drinks stored in your mini-fridge chilled, ready for you when you come aboard. We do have a communal fridge in the galley which you are welcome to place your drinks in as well. We have two ice machines onboard for guest use. What will the weather be like? Average daytime temperatures are between 18-35 degrees. The dry season occurs in the months of April through to September. With clear blue skies, light easterly winds and cooler evenings. Our wet season begins in October, finishing at the end of March. The humidity is higher during the wet, with higher daytime temperatures and warm balmy evenings. This period encompasses spectacular thunderstorm activity, torrential waterfalls, lush green landscapes and magnificent sunsets. Are there problems with mosquitoes and sand flies? Mosquitoes and sand flies are found throughout the Kimberley due to our tropical climate. Guest’s susceptibility varies, as does how prominent they are, depending on the time of the year. We believe prevention is the best option available and provide insect repellent onboard. Loose clothing is also recommended during early morning and early evening. What type of fishing gear do you have onboard? High quality Shimano rods and Calcutta TE250 reels as well as Shimano Bait Runners are used onboard the Kimberley Quest II. A specifically selected range of Halco lures are used to entice the fish. What type of fishing will we do? Our Kimberley Quest crew are very knowledgeable and are keen to show you our best, secret fishing spots. You do not need to be a fishing expert as our friendly crew will be happy to assist you with all aspects of fishing. All fishing is performed from our custom built excursion tenders and includes a variety of fishing options from pelagic fishing in the outer islands to casting for the ultimate saltwater barramundi in the estuarine creeks and inlets and numerous river systems We do not use bait as we find our Halco lures gives you more chance at landing the big one! Our policy is catch and release only keeping enough for the dinner table. What types of fish will I catch? From pelagic fishing you will have the opportunity to catch mackerel, giant trevally, queen fish as well as other small game species. Fish that you are likely to catch in the river systems, creeks and estuaries include mangrove jack, finger mark bream, threadfin salmon and the prized barramundi. Can I bring my own fishing gear? Depending on what cruise you are booked on for, we recommend contacting the office at your earliest convenience to see if this is possible. What happens if I lose the fishing gear? If you lose or break our fishing equipment we ask that you replace it. If you have any queries please speak to a crew member. Are pre/post cruise transfers included? Yes. All transfers are provided by Pearl Sea Coastal Cruises. Light aircraft transfers are included for your 7 day cruises, with a scenic flight via helicopter over the Mitchell Falls are also included in our 7 day cruises. Why do we have a 10kg bag limit for our 7 day cruises and a 20kg bag limit for 13 day cruises? Due to civil Aviation restrictions we have to abide by certain weights when flying our guests by light aircraft. This therefore requires all guests who are flying on a seven day Kimberley cruise to pack a maximum of 10kg per person, with their luggage in soft bags for easy stowage on both the aircraft transfers and onboard the Kimberley Quest II. 20kg baggage allowance is allowed on our thirteen day cruises as no flight transfer is required. What are the departure / arrival times? 7 Day cruises Broome - Mitchell Plateau - Broome [Cruise / Fly] Transfers are between 4.00 – 5.00pm, your pick up time will be advised the day before your cruise departs to your accommodation or mobile number, if provided. Disembarkation flights arrive in Broome between 2.30 – 5.00pm. Guests will be transferred to their accommodation. Please don’t arrange same day flights from Broome as we cannot guarantee the above arrival times. Broome - Mitchell Plateau - Broome [Fly / Cruise] Guests depart Broome between 8.00am – 11.30am by light aircraft. Transfer times to Broome Airport will be confirmed to your accommodation or mobile number, if provided, the day before departure. Disembarkation is at approximately 8.15am. Our courtesy vehicle will transfer you to your accommodation/ Broome Airport with arrival at approximately 9:00am. Broome - Mitchell Plateau - Wyndham [Fly / Cruise] Top End Guests depart Broome between 8.00am – 11.30am by light aircraft. Transfer times to Broome Airport will be confirmed to your accommodation or mobile number, if provided, the day before departure. Disembarkation is at approximately 7.30am. Guests are transferred to Kununurra, usually arriving by 9.00am. Guests are taken to their accommodation or the Kununurra Airport. Wyndham - Mitchell Plateau - Broome [Cruise / Fly] Top End Guests will be collected at approximately 3.30pm from Kununurra for a transfer to Wyndham for a 5.00pm departure. Pick up time will be advised the day before departure to your accommodation or mobile number, if provided. Disembarkation flights arrive in Broome between 2.30 – 5.00pm and guests are transferred to their accommodation. Please don’t arrange same day flights from Broome as we cannot guarantee the above arrival times. 13 Day Cruises Broome – Wyndham [Cruise / Cruise] Guests will be transferred by our courtesy vehicle from your accommodation in Broome at approximately 4:30pm for arrival to the Kimberley Quest II at 5:00pm. Disembarkation will be from Wyndham Port at approximately 7:30am. Our courtesy vehicle will transfer you to Kununurra with arrival at approximately 9:00am. Wyndham – Broome [Cruise / Cruise] Guests will be collected from their accommodation in Kununurra at approximately 3:30pm for arrival to the Kimberley Quest II in Wyndham by 5:00pm. Disembarkation will be from the Kimberley Quest II in Broome at approximately 8:00am with arrival to your accommodation/airport by 9:00am. |
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