Frequently Asked Questions

Please click on the relevant questions below.

What's included with the cost of cruising?

All transfers are provided between your accommodation and the Kimberley Quest II. Expeditions departing or arriving in Wyndham include transfers to and from Kununurra to the vessel. Selected cruises include a light aircraft transfer and a helicopter flight over the Mitchell Falls.

Our cruises include daily excursions led by our knowledgeable guides, fresh Kimberley style gourmet cuisine prepared by our onboard chef, soft drinks and linen, including excursion towels.

Are there any additional costs?

Yes. Please be advised that the following items are not included in the cruise costs.

  • Alcoholic beverages and mixers
  • Kimberley Quest II merchandise
  • Use of satellite phone, facsimile and internet
  • Scenic helicopter flights

Airfares and pre- / post- accommodation are not included in the cruise cost however, we are happy to assist you with your pre- and post- cruise arrangements

Payments made by Mastercard or Visa will incur a 1.5% surcharge. Diners and American Express will incur a 3% surcharge.

How do I reserve a booking?

A completed booking form, terms and conditions and a non refundable deposit of 20% is required within 14 days of booking to confirm your reservation.

I am looking at travelling alone, is this possible?

Accommodation is based on twin share occupancy. Single passengers may reserve sole use of a cabin for 50% extra. Alternatively, if travelling alone you can also choose to share your cabin with a same sex room-mate and the single supplement fee will be waived. If we do not book another passenger into your cabin you will have sole use of the cabin at no additional cost (conditions apply).

What level of fitness is required?

Kimberley Quest II cruises cater for all adult ages and all levels of fitness. Expeditions are tailor made to suit individual's needs. We also provide our guests with informative 'walk sheets' which details each excursion.

Excursions are operated throughout the day with some treks being more difficult than others. Our knowledgeable and friendly crew will advise you prior to the excursion on the difficulty of the treks and are always on hand for guidance and assistance.

You can do as much or as little as you like!

Can I bring children?

Our cruises are not generally suitable for children due to the nature of our expeditions, however, please contact our office for advice.

I am driving to Broome but do not know what I should do with my car and caravan whilst I am on the cruise?

If you are departing your cruise from Broome, Kimberley Quest may be able to store your car/caravan for you. Please contact our office prior to your cruise to arrange possible storage.

Alternatively, you can contact the storage companies below:

  • Keshi Storage - (08) 9193 5343
  • Blue Haze Storage - (08) 9192 3108

If your cruise departs from Wyndham please contact the Kununurra Visitor Centre on: (08) 9168 1177.

I have business requirements whilst on the cruise and need to know how I can keep in contact?

Even though you are slipping into holiday mode we understand that some guests may need to be in contact with their work. As you will be in the remote Kimberley you will not have mobile phone range, however we do have a satellite phone, facsimile and internet on board which are available for guests to use at an additional cost. Please speak to the captain if you wish to utilise this facility.

Alternatively, you may provide your work with our phone number/fax for our office and we will forward correspondence to the vessel for you.

How can I get in contact with my family?

The Kimberley Quest II has a satellite phone and facsimile on-board. Guests are welcome to use these facilities however they are at an additional cost to your cruise and you are required to see your captain or a crew member prior to using these facilities.

Will I suffer from sea sickness?

Only a short period of the cruise is in open sea therefore for the majority of the cruise you will find the conditions generally fine.

We do recommend that passengers who have a history of travel sickness or are concerned to bring their own sea sickness medication as a precaution. By law we are unable to distribute sea sickness medication therefore we can only offer ginger tea which is a useful remedy at keeping it at bay.

What happens if I am ill during the cruise?

Kimberley Quest requests that travellers are in general good health to participate in our cruises. Please inform us if you have any medical or physical conditions that we need to be aware of. The Kimberley Quest II carries an extensive RFDS medical kit on-board for your well-being. The Royal Flying Doctor service (RFDS) is fully supported via phone consultation and instruction by qualified medical practitioners in the event of a medical situation or emergency. The Kimberley Quest II also carries general first aid kits in all tenders and accompanies all walks.

Please bring your own medication on-board including any travel sickness medication and or paracetamol.

Please note that clients must bear the cost of any emergency medical or rescue services summoned at the discretion of the Master of the vessel in relation to any illness or injury.

Please ensure that you take out travel insurance adequate to the eventuality prior to boarding.

What happens if we are prevented from cruising because of a cyclone?

If the departure of a cruise is delayed or if the cruise itinerary is shortened for any other reason, PKimberley Quest may refund part of the fare on a pro rata basis to allow for lost time. If the cruise is delayed for operational reasons, Kimberley Quest may refund the paid fare. The passenger accepts that Kimberley Quest has the right to change the itinerary, the vessel, or cancel the cruise as a result of some unexpected event or prevailing weather conditions and the passenger accepts that he or she may not be entitled to any compensation or refund of the fare paid should this occur. It should be noted that cruise departure/arrival times are approximate and can vary due to tides, weather etc. Please keep this in mind when booking any flights in or out.

Should I get travel insurance?

We strongly advise that at the time of booking you take out comprehensive travel, medical and cancellation insurance. Medical ailments or accidents during the trip should be reported to the captain immediately. Clients must bear the cost of any emergency, medical or rescue service summoned at the discretion of the master of the vessel in relation to illness or injury to the client. Travel insurance adequate to the eventuality should be arranged prior to boarding. Please contact our office to discuss your travel insurance requirements.

This range of insurance options will cover you for our cruises.

Are there any fees if I pay by credit card?

A 1.5% fee applies to all Mastercard and Visa payments. Diners and American Express incur a 3% surcharge.

What do I wear?

Excursions

Light-weight and quick-dry clothing for excursions is recommended. This includes a few pairs of shorts, T-shirts, a long-sleeved shirt and pair of light-weight pants that offer protection against the sun.

Footwear

You will need a pair of enclosed shoes that offer good ankle support for bushwalking. We also recommend you bring another pair of shoes that you do not mind getting wet as we regularly have wet landings. This includes; reef sandals, booties or equivalent. Shoes can be worn on board.

Evening wear

There is no dress code for dining as a rule, generally 'Kimberley casual' attire for evenings is recommended.

What should I pack?

We recommend guests to pack four to five changes of casual clothing which are comfortable into one soft luggage bag. We advise guests to bring a backpack for excursions during the day.

All linen, towels, shampoo, conditioner, body wash, sunscreen, Aerogard and hair dryers are supplied on-board but you may wish to bring your own with you.

Do I need toiletries?

Yes. Any personal items, hygiene or medications must be bought with you.

We provide shampoo, conditioner and body wash however, if desired you can bring your own.

Sun protection and insect repellent is also available on-board, however you may also bring your own.

Will I need to bring a towel?

All linen is provided on-board your Kimberley Quest II cruise, including excursion and spa towels.

Do you have a laundry available?

Yes, we do have laundry facilities available. If you could please use the linen bags provided our hostesses will happily wash your clothing for you and return your items to your cabin.

How often is my cabin serviced?

Our hostesses service your cabin daily.

Is merchandise available?

Yes. Kimberley Quest offers a range of merchandise on board the Kimberley Quest II for purchase. Some items include: Long-sleeved and short sleeved sun protected shirts, shorts, slouch hats, caps, polos and stubby coolers.

Can special dietary requirements be arranged?

Yes. All dietary requirements (including gluten-free and coeliac) can be catered for on-board.

Please advise our office if your cruise is for a special occasion or birthday as we would love to celebrate with you!

Is smoking permitted on-board?

There is only one designated smoking area on-board the vessel. This is located on the top deck, behind the wheelhouse outside. Smoking is not permitted in any other areas of the vessel including cabins, alfresco dining area, front deck (top deck) and in the tenders. We ask all passengers to please use ashtrays provided and refrain from discarding butts into the water.

Can I recharge my camera batteries?

Yes. The Kimberley Quest II has 240v electricity which is suitable for recharging.

How do I arrange my drink order?

Kimberley Quest provides our guests with a drinks list which has a selection of white and red wines, champagne, beer and non-alcoholic mixers. If there is something in particular that you require that isn't on our drinks list we will endeavour to supply you with your request.

Orders should be returned to our office four weeks prior to your departure date at the latest.

Can I bring my own drinks?

Yes. BYO is possible, however we do require notification at our office at your earliest convenience to arrange a timely delivery as some cruises require a flight transfer and weight restrictions are required.

Can I purchase drinks on board?

Yes. We do have a limited variety of soft drinks, beer, spirits, wine and champagne on-board for guests to purchase. Please remember that if you pre-order your drinks you will have more selection.

How do I keep my drinks cold?

Beverages will be stored in your cabin, with a variety of your drinks stored in your mini-fridge chilled, ready for you when you come aboard. We do have a communal fridge in the galley which you are welcome to place your drinks in as well. We have two ice machines on-board for guest use.

What will the weather be like?

The majority of our Kimberley cruises operate in "Dry Season", which occurs during the months of April through to September. Average daytime temperatures during this time are between 18-35 degrees Celsius. You can expect clear blue skies, light easterly winds and cooler evenings.

Our "Wet Season" begins in October, finishing at the end of March. The humidity is higher during the wet, with higher daytime temperatures and warm balmy evenings. This period encompasses spectacular thunderstorm activity, torrential waterfalls, lush green landscapes and magnificent sunsets.

Are there problems with mosquitoes and sand flies?

Mosquitoes and sand flies are found throughout the Kimberley due to our tropical climate. How prominent they are varies depending on the time of the year. Guests' susceptibility to these insects also varies. We believe prevention is the best option available and provide insect repellent on board. Long-sleeved clothing is also recommended during early morning and early evening.

What type of fishing gear do you have on-board?

High quality Shimano rods and Calcutta TE250 reels as well as Shimano Bait Runners are used on-board the Kimberley Quest II. A specifically selected range of lures are used to entice the fish

What type of fishing will we do?

The isolated waters of the Kimberley are teeming with fish and the crew on-board know the best spots to catch them!

All fishing is performed from our custom built excursion tenders and includes a variety of fishing options from pelagic fishing in the outer islands to casting for the ultimate saltwater barramundi in the estuarine creeks, inlets and numerous river systems.

High quality fishing equipment is available for all passengers to use. We ask that if you lose any fishing gear you replace it. For the keen fisher person there is the possibility of bringing your own fishing gear, if you would prefer this option please contact our office prior to your cruise.

Our policy is catch and release, only keeping enough for the dinner table.

What types of fish will I catch?

From pelagic fishing you will have the opportunity to catch mackerel, giant trevally, queen fish as well as other small game species.

Fish that you are likely to catch in the river systems, creeks and estuaries include mangrove jack, finger mark bream, threadfin salmon and the prized barramundi.

Can I bring my own fishing gear?

Depending on what cruise you are booked on for, we recommend contacting the office at your earliest convenience to see if this is possible.

Selected cruises include a transfer by light aircraft which limits you to a 10kg limit therefore prior arrangement is compulsory.

What happens if I lose the fishing gear?

If you lose or break our fishing equipment we ask that you replace it. If you have any queries please speak to a crew member.

Are pre/post cruise transfers included?

Yes. All transfers are provided between your accommodation and the Kimberley Quest II. Expeditions departing or arriving in Wyndham include transfers to and from Kununurra to the vessel. Selected cruises include a light aircraft transfer and a helicopter flight over the Mitchell Falls.

Do you have luggage restrictions?

6 day & 8 day cruises

When packing for your Kimberley cruise we recommend that all passengers pack lightly and into one soft luggage bag.

Guests who are joining us on either our 6 day or 8 day cruise will be restricted to a 10kg per person luggage allowance as a helicopter and transfer flight are included and weight restrictions apply.

Please keep in mind that your bags will be weighed before departure. Any luggage which exceeds the 10kg per person allowance may be left behind. For guests who require to take hand luggage with them please ensure the combined weight does not exceed 10kg.

10 day & 14 day cruises

Guests who are joining us on either our 10 day or 14 day cruises have no luggage restrictions.

Excess luggage

May be stored free of charge in our office located in Broome. Please advise us before your departure if you require storage.

What are the departure/arrival times?

Please see our transfers page for a full list of departure and arrival times for our cruises.